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I very seldomly leave reviews but due to multiple issues and zero engagement from Goboony I felt compelled to do so and shine a light on Goboony's utter lack of customer support - after all, the best measure of us (people and businesses alike) is surely how we respond when things go wrong?.. -I initially had a motorhome hire fall through - due to an issue with the owner not having the correct insurance in place. This didn't come to light until there were a few days left until our family holiday, forcing a search to start again and plans to be changed. Maybe this couldn't have been avoided but I can't help think anything such as this should have come to light well in advance of hire commencement. Goboony engaged on this issue but were fairly dismissive. Our replacement motorhome rental with Strafford (Stephen) was littered with issues... -Gas leak around the bottle on the new motorhome - dangerous and potentially grave consequences, that required the gas to be off for the duration of the rental -No hot water - on electricity alone -Motorhome originally hired not available (due to a boiler issue) and not advised until the day of collection (when I called) -Incorrect address details for collection - compounding a hurried collection (of an alternate motorhome) During the holiday when the issues emerged, Stephen from Strafford Motorhomes was engaged but not sufficiently - to take responsibility and address the issues appropriately. Stating, “this has never happened before”, “the motorhome is new…” or suggesting I seek out a spanner to attempt repairing the gas leak were unhelpful and potentially dangerous respectively. On return from our holiday, I contacted Goboony - by email to Evandro (UK Customer Support Manager) and then via the on-line “dispute” form. I am yet to receive any response several weeks later. Needless to say, we had a terrible experience with Goboony and Strafford, certainly considering how we value/look forward to our main family holiday and the cost of it. Myself and our network of family and friends will not be using/recommending Goboony or Strafford motorhomes (again). Would be renter beware...5-persoons Fiat semi-integraal uit 2024
![Stephen](https://res.cloudinary.com/hqxyevlf6/image/upload/c_thumb,f_auto,g_faces,h_90,q_auto,w_90,z_0.6/bnezyliladmiweectgdd.jpg)
Omschrijving
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2024 Registered. This manual 5-bert motorhome is a breeze to drive.
Thank you for considering one of our high quality motorhome for your trip.
Remember you can drive any of our new lightweight motorhomes on a normal UK car drivers license category B as they all have a maximum weight of 3499 kg.
1. Consider the age of all drivers and the issuing if the license. Under 30 years of age and it adds up to 20% extra cost to...
2024 Registered. This manual 5-bert motorhome is a breeze to drive.
Thank you for considering one of our high quality motorhome for your trip.
Remember you can drive any of our new lightweight motorhomes on a normal UK car drivers license category B as they all have a maximum weight of 3499 kg.
1. Consider the age of all drivers and the issuing if the license. Under 30 years of age and it adds up to 20% extra cost to your quoted price. All EU + USA licenses are fine at no extra cost but non EU licenses are usually not permitted.
2. It would be helpful if you can let us know how many adults and children with the intended sleeping arrangements.
2. Please note UK travel is as quoted but European mainland adds £199 to the cost for...
De Camper
Voorzieningen
Gemak aan boord
- Airco Woonruimte
- Bed & Linnengoed
- Buitendouche
- Campingset (stoelen + tafel)
- Diepvriezer
- Dinette
- Douche
- Draaistoelen
- Fietsendrager
- Garage
- Gasfles
- Gasfornuis
- Handdoeken inbegrepen
- Keuken inventaris
- Kluis
- Koelkast
- Luifel
- L-zit
-
Off-grid kamperen
- Oven
- Toilet
- TV
- TV ontvanger
- Verwarming
- Warm water
-
Winterkamperen
- Zonnepaneel
Tijdens het rijden
- Achteruitrijcamera
- Airbags
- Airco tijdens rijden
- Audio ingang
- Bluetooth
- Cruisecontrol
- Imperiaal
- Isofix
- Navigatie
- Parkeersensoren
- Radio
- Sneeuwkettingen
- Stuurbekrachtiging
- Trekhaak
- Winterbanden
Huisregels
- Roken toegestaan: Nee
- Huisdieren toegestaan: Nee
- Buitenland toegestaan: Ja
- Wintersport toegestaan: Ja
- Festivals toegestaan: Ja
- Bergen toegestaan: Nee
- Minimum leeftijd: 28 jaar
De borg (£ 1.350) wordt direct aan de adverteerder betaald (om een duidelijke en traceerbare betaling te kunnen garanderen) en niet aan Goboony. Goboony is niet aansprakelijk voor de afhandeling van de borg.
On site parking available at our Henfield collection at £6.98 p/d.
1. What is the name and age of all drivers?
2. How many adults and how many children will be in your party?
2. What are your holiday plans / destination?
3. Collection is 2-3pm and returns 10-11am. What times were you hoping to pick up and drop off?
4. How many miles do you estimate for the total trip?
5. Are you bringing a pet? If so, what breed? Please remember only Zefiro 675 and Zefiro 690 models are permitted to have pets onboard.
6. Would you like us to fit a full gas bottle for you at 11kgs cost £54.95?
7. Minimum age for driver 28
PLEASE NOTE, NO PICKUPS OR DROP OFFS ON SATURDAYS; SUNDAYS OR BANK HOLIDAYS (closed).
Please ensure you have read through the price and terms section on this website or app so that you fully understand the terms of hire before booking.
Drive on a normal UK car drivers license category B. No special license needed.
Collection times are 2pm to 4pm on day of collection.
Return time is 11am on day of return.
All hires come with 455 free miles per week (daily pro rata) and are then charged at £1 per excess mile over that amount driven.
-Travel to EU/Ireland ok. Euro insurance charged at 10% of the hire charge and green cards at £5.98 per day are payable directly to the rental station in addition to the GoBoony quote for UK travel.
June, July & August must be a minimum of 8 days/7 nights.
DEPOSIT: – The hirer shall leave either a pre authorised deposit or debited deposit using debit or credit card prior to the commencement of the period of the hire for the full amount of the deposit specified in the schedule. The owner shall without prejudice to his other rights against the hirer) be at liberty to retain out of such deposit:
1. The first portion of any damage or loss which the hirer undertakes to be responsible for negligence as set out in the schedule.
2. The amount of any loss of damage for which the hirer is responsible under the terms.
Deze tekst is automatisch vertaald door Google Translate. Bekijk origineel
Verzekeringen
- Camper verzekering: Inclusief
- Eigen Risico & Borg: £ 1.350
- Pechhulp: Nationaal
Tarieven
- Aantal vrije km per week 800 km
- Kosten per extra km £ 0,61
- Schoonmaakkosten £ 99
Annulering
Beschikbaarheid
- Ophalen vanaf: 15:00 uur
- Retourneren tot: 11:00 uur
- Minimaal 7 dagen
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